Privacy Policy

Last updated: 30 September 2026

The Thoughtful Producer Ltd (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or sign up to receive news and marketing communications from us.

Who We Are

The Thoughtful Producer Ltd is a limited company registered in England and Wales.

Company name: The Thoughtful Producer Ltd
Company number: 09052962
Registered office: Kings Coppice Farm, Grubwood Lane, Cookham, Berkshire, United Kingdom, SL6 9UB
Privacy enquiries: admin@copas.co.uk

The Thoughtful Producer Ltd is the data controller responsible for the personal information described in this Privacy Policy.

Information We Collect

The information we collect depends on how you interact with our website.

Information You Give Us

If you contact us, complete a form or sign up to receive emails from us, we may collect information such as:

  • your name;

  • your email address;

  • information you submit through a form; and

  • any other information you choose to provide when contacting us.

We use this information to respond to enquiries, manage our relationship with you and, where you have chosen to receive them, send you news, recipes, product information, offers and other marketing communications.

Website and Analytics Information

This website is hosted by Squarespace.

When you visit the website, Squarespace may collect information including:

  • information about your browser, network and device;

  • your IP address;

  • pages you visit on this website;

  • web pages you visited before coming to this website; and

  • information about how you interact with the site, such as clicks, pages viewed, scrolling, searches and timestamps.

We use this information to operate the website, understand how visitors use it and improve its content and performance.

Squarespace processes certain information in order to provide its website hosting and analytics services to us.

Cookies

This website uses cookies and similar technologies. Cookies are small files or pieces of information stored on your device when you visit a website.

Necessary Cookies

Some cookies are required for this website to function correctly and securely. These cookies are used by Squarespace, our website hosting platform, and cannot be disabled through our cookie consent settings.

Analytics and Performance Cookies

With your consent, we use analytics and performance cookies to help us understand how visitors use our website. This may include information about pages visited, interactions with the site, browser and device information and general website activity.

We use this information to understand website traffic and improve the content and experience we provide.

Non-essential cookies will only be used where you have given the appropriate consent through our cookie banner.

Managing Your Cookie Preferences

When you first visit our website, you can choose whether to accept or reject non-essential cookies.

You can change your preferences at any time using the Cookie Preferences link in the footer of our website.

You can also control or delete cookies through your browser settings, although disabling certain cookies may affect how the website functions.

For more information about how we use personal information collected through our website, please see the rest of this Privacy Policy.

Email Marketing

If you choose to join our mailing list, we may use your name and email address to send you news, recipes, product updates, offers and other communications from The Thoughtful Producer.

Where required, we rely on your consent to send these marketing emails.

You can withdraw your consent at any time by clicking the unsubscribe link included in our marketing emails or by contacting us at admin@copas.co.uk.

Unsubscribing from marketing will not prevent us from contacting you where necessary in response to an enquiry or for another non-marketing purpose.

How We Use Your Information

We may use personal information to:

  • operate and maintain our website;

  • respond to enquiries and communications;

  • provide information you have requested;

  • send marketing communications where you have chosen to receive them;

  • understand how visitors use our website;

  • improve our website, content and services;

  • maintain the security and integrity of our website; and

  • comply with our legal and regulatory obligations.

Our Lawful Bases for Using Your Information

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Consent – where you have actively chosen to receive marketing communications or consented to non-essential cookies.

Legitimate interests – where processing is reasonably necessary to operate, understand, secure and improve our website and business, provided those interests are not overridden by your rights and interests.

Legal obligation – where we need to process information to comply with a legal or regulatory requirement.

Where we rely on consent, you can withdraw that consent at any time.

Forms and Enquiries

If you submit information through a form on this website, we collect the information requested in that form so that we can respond to your submission or provide the information or communications you have requested.

Squarespace, as our website hosting provider, may process this information on our behalf to provide website services to us.

Who We Share Your Information With

We do not sell your personal information.

We may share personal information with trusted service providers where necessary to operate our website and communications. These may include:

  • Squarespace, which hosts and provides services for this website;

  • providers we use to store or manage form submissions and mailing lists;

  • email marketing providers used to send communications on our behalf; and

  • professional or regulatory bodies where disclosure is required by law.

These providers may only process personal information for the purposes for which it has been provided to them and in accordance with applicable data protection requirements.

Links to Other Websites

Our website contains links to third-party websites, including retailers where you can purchase Thoughtful Producer products.

When you follow a link to another website, that organisation is responsible for how it collects and uses your personal information. Purchases made through third-party retailers are not processed through this website and are subject to the retailer's own privacy policy and terms.

We recommend reviewing the privacy information provided by any third-party website you visit.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to meet legal, regulatory or reporting requirements.

For example:

  • enquiry information will be retained for as long as necessary to deal with the enquiry and any reasonable follow-up;

  • marketing information will generally be retained while you remain subscribed to our communications; and

  • website and analytics information will be retained in accordance with the settings and retention periods of the services we use.

We may retain limited information where necessary to record that someone has unsubscribed or asked us not to contact them.

International Data Transfers

Some of the service providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we require appropriate safeguards to be used in accordance with applicable UK data protection law.

Keeping Your Information Secure

We take appropriate measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or misuse.

We also expect service providers processing personal information on our behalf to maintain appropriate security measures.

Your Data Protection Rights

Depending on the circumstances, UK data protection law gives you rights over your personal information. These may include the right to:

  • request access to the personal information we hold about you;

  • ask us to correct inaccurate or incomplete information;

  • ask us to delete your personal information in certain circumstances;

  • ask us to restrict how we use your information;

  • object to certain uses of your personal information;

  • request the transfer of certain information to you or another organisation; and

  • withdraw your consent at any time where we rely on consent.

If you would like to exercise any of these rights, contact us at admin@copas.co.uk.

You will not normally have to pay a fee to exercise your data protection rights.

Your Right to Object

Where we process your personal information on the basis of our legitimate interests, you have the right to object to that processing in certain circumstances.

You also have the right to object at any time to the use of your personal information for direct marketing.

To exercise this right, contact admin@copas.co.uk or use the unsubscribe option in any marketing email we send you.

Complaints

If you have concerns about how we use your personal information, please contact us in the first instance at admin@copas.co.uk so that we can try to resolve the issue.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or how we use personal information.

Any updated version will be published on this page with a revised “Last updated” date.

Contact Us

For questions about this Privacy Policy or how we handle personal information, please contact:

The Thoughtful Producer Ltd
Kings Coppice Farm
Grubwood Lane
Cookham
Berkshire
SL6 9UB
United Kingdom

Email: admin@copas.co.uk